MEDTRAIN instructor
Shabanova Tatyana Nikolaevna
Shabanova Tatyana Nikolaevna is a practicing expert in service and communications in medicine with 12 years of experience in the medical business. Drawing on her management practice and teaching experience, she helps clinic teams build trusting contact with patients and competently work with medical services.
Head of the client service department of a clinic in Saint Petersburg, a business trainer in the field of medicine and an expert in doctor–patient communication. Twelve years of experience in the medical business.
Professional interests
- Training clinic teams in effective client service
- Competent sales of medical services
- Building trusting communication between doctors and patients